Risk Warning: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. The vast majority of retail client accounts suffer capital losses when trading CFDs. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

Legal Documents

Before opening a NISE account, you must ensure that you have read, understood, and agreed to the relevant legal documents.

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Legal Documents

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Terms And Conditions

Terms and Conditions

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KIDs

Key Information Document FX

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Key Information Document Indices

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Key Information Document Commodities

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Policies

Complaint Handling Policy

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Risk Disclosure Policy

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Client Categorisation Policy

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Privacy and Cookies Policy

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Leverage Policy

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Investor Compensation Fund Scheme

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Conflict of Interest Policy

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Best execution policy

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Pillar III Disclosures

Disclosures-Pillar-III-Report-2024

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Disclosures-Pillar-III-Report-2025

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RTS28EQSS

Execution Quality Summary Statement – 2024 Brickhill Capital (CY) Ltd RTS 28

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How It Works

Complaint Handling Process

If you wish to make a complaint, please follow the process outlined below. This will help us resolve your issue efficiently and restore your confidence:

1

Prepare Formal Complaint

Mandatory Form: You must download and fully complete the official Client Complaint Form provided by the Company. 
Required Documents: Please attach a copy of your ID and all documents related to your complaint. 
Download Form

2

Submit Complaint

Send the completed and signed form, along with all attachments,
to our Compliance Department using one of these methods: 
Email: compliance@nise.com
Postal Address: 6 Afroditis Str., 360 Business Centre, Office 201, 1060 Nicosia, Cyprus.

3

Official Timeframe

Acknowledgement: The Company will send a written confirmation within 5 business days of receiving your complaint,
providing a unique reference number. 
Final Reply: The Company will reply with the investigation results and final decision within 2 months of receiving your
complaint. If the case is complex, we will inform you of the delay; the total time will not exceed 3 months.

4

Escalation

If you are not satisfied with the Company’s final decision, you have the right to submit your complaint to the 
Financial Ombudsman within 4 months of receiving our final decision.

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Legal Documents

Nisential Capital Ltd (ex. Brickhill Capital (CY) Ltd) is registered under the laws of the Republic of Cyprus with company number HE 346940, with its registered offices at Leontiou A, 159 Maryvonne Building, Office 104, 3022 Limassol, Cyprus and licensed by the Cyprus Securities and Exchange Commission (“CySEC”) under license number 442/24.

Regional Restrictions: Nisential Capital Ltd (ex. Brickhill Capital (CY) Ltd) does not offer its services to residents outside the EEA.

High Risk Warning: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. The vast majority of retail client accounts suffer capital losses when trading CFDs. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. The information provided on this website is for general and informational purposes only and does not constitute investment advice.

Nisential Capital Ltd (ex. Brickhill Capital (CY) Ltd) is authorised and regulated by the Cyprus Securities and Exchange Commission (CySEC), Licence No. 442/24.